In this video Richel Hinman, a mobile user experience designer and researcher for Adaptive Path discusses the ways we need to think differently about mobile UX at the 2008 UX week conference in San Francisco CA.
Her talk brings to light many interesting questions about how we as users engage with mobile technologies and how we as social media experts need to allow for different types of user engagement. Questions worth thinking about include:
1) What non-standard ways do we regularly engage with our mobile devices?
2) What is missing right now from our ideal mobile interface?
3) What type of questions should we be asking users before we create new mobile applications?
4) How can we take advantage of the tools already easily available to us to add value for our clients who choose to engage with us using a mobile device?
While mobile technologies are becoming more popular every year, studies show that most Americans still connect to the Internet mainly on a wireline. This means that there is tremendous growth available in the areas of mobile technologies, but also tells us that we can do a better job at reaching the users. Think about what your ideal mobile experience looks like - what do you need to help you achieve your goals? Now how can you provide that for other users? What can your company do to reach out to people and provide a richer mobile experience?
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